The health and well-being of our Ambit family, Customers, Consultants and employees, is always our primary concern. We’re committed to remaining flexible and responsive to the needs of our community and are taking additional steps to provide relief during this uncertain time.
Please contact us at (877) 282-6248 if you need more time to pay. We can work with you on a deferred payment plan. As always, you can check your account and pay your bill anytime in MyAmbit Account.
If you or someone you know needs bill payment assistance, additional support is available by calling 2-1-1 or visiting 211texas.org and searching for ‘Electricity Bill Assistance’ to find programs in your area.
Because your family may be spending more time at home right now, you can keep up-to-date with your electricity usage by creating an online account and downloading our app for iPhone or Android. You can also find easy ways to use less electricity and save on the Spark blog.
For our Customers outside of Texas, billing is handled by your local delivery provider. Because each provider has its own policy for those needing billing assistance, please contact your delivery provider directly for more information.
As of March 18, 2020, we’ve directed all of our Independent Consultants in the U.S. and Canada to immediately halt all in-person marketing of the Ambit Opportunity to avoid unnecessary social contact. This includes performing any Business Presentations or in-person sales meetings at this time and remind you that not following emergency requirements can result in fines or even loss of the ability to sell electricity and/or natural gas. It’s critical that you also comply with any decrees or regulations enacted by national, state and local governments during the COVID-19 (coronavirus) outbreak.
We are closely monitoring the various emergency rules, laws and regulations developing to address this unique health issue and will do our best to keep you informed.
Even during this difficult time, the power of our company and Consultants means a bright future lies ahead. That means doing our part to help curb the spread of COVID-19. This includes:
We know this global health crisis has caused great concern, anxiety and inconvenience, and your Ambit family is here to help. We thank you for your continued support and for your business as we work together to face this challenge.