Contact Ambit Energy
We've tried to make it easy to get in contact with us so we can resolve your issues as quickly and effectively as possible.
Whether you’re a residential energy Customer, a commercial energy Customer or one of our Consultants, we want every contact you have with Ambit Energy to be a positive experience. We understand that without loyal customers and successful Consultants we have no business. We strive to treat every Customer inquiry and every Consultant phone call as if it were the only call by which our success is measured.
Emergency or Outage Reporting by Service Area
California Emergency or Outage Contact Numbers
- Pacific Gas and Electric
(800) 743-5000 Outage Map @PGE4Me
Delaware Emergency or Outage Contact Numbers
- Delmarva Power
(800) 898-8042 Outage Map @DelmarvaConnect
Illinois Emergency or Outage Contact Numbers
- Ameren
(800) 755-5000 Outage Map @AmerenCorp - Commonwealth Edison
(800) 334-7661 Outage Map @ComEd - Nicor Gas
(888) 642-6748 Outage Map - North Shore Gas of Illinois
(866) 556-6005 Outage Map - Peoples Gas
(866) 556-6002 Outage Map
Indiana Emergency or Outage Contact Numbers
- Northern Indiana Public Service Company (NIPSCO)
(800) 464-7726 Outage Map @nipsco
Maine Emergency or Outage Contact Numbers
- Central Maine Power Company
(800) 696-1000 Outage Map @cmpco - Emera Maine - Bangor Division
(800) 440-1111 Outage Map @emerame
Massachusetts Emergency or Outage Contact Numbers
- Eversource Energy (formerly NSTAR)
(800) 592-2000 Outage Map @eversourceMA - Eversource Energy - Western Massachusetts (formerly WMECO)
(800) 662-7764 Outage Map @eversourceCorp - National Grid
(800) 465-1212 Outage Map @nationalgridus - National Grid Gas
(877) 886-5066 Outage Map @nationalgridus
Maryland Emergency or Outage Contact Numbers
- Baltimore Gas & Electric
(877) 778-2222 (Electricity) (800) 685-0123 (Gas Leakage) Outage Map @MyBGE - Delmarva Power and Light Electric
(800) 898-8042 (Cecil/Harford) (800) 898-8045 (Eastern Shore) Outage Map @DelmarvaConnect - Pepco
(877) 737-2662 Outage Map @PepcoConnect - Potomac Edison Electric
(888) 544-4877 Outage Map @PotomacEdison - Washington Gas
(844) 927-4427
New Hampshire Emergency or Outage Contact Numbers
- Eversource Energy New Hampshire
(800) 662-7764 Outage Map @EversourceNH - New Hampshire Electric Co-op
(800) 343-6432 Outage Map @NHEC_OUTAGE - Unitil
(800) 852-3339 (800) 582-7276 Outage Map @Unitil - Liberty Utilities
(855) 349-9455 Outage Map @LibertyUtil_NH
New Jersey Emergency or Outage Contact Numbers
- Atlantic City Electric
(800) 833-7476 Outage Map @ACElecConnect - Jersey Central Power and Light
(888) 544-4877 Outage Map @JCP_L - New Jersey Natural Gas
(800) 427-5325 Outage Map @NJNaturalGas - PSE&G
(800) 436-7734 Outage Map @PSEGdelivers - Rockland Electric
(877) 434-4100 Outage Map @ORUConnect - South Jersey Gas
(800) 582-7060 Outage Map @SouthJerseyGas
Ohio Emergency or Outage Contact Numbers
- AEP Ohio
(800) 672-2231 Outage Map @AEPOhio - Columbia Gas of Ohio
(800) 344-4077 @ColumbiaGasOhio - Duke Energy
(800) 343-3525 (Electricity) (800) 634-4300 (Natural Gas) Outage Map @DukeEnergy - FirstEnergy Ohio (Ohio Edison, Toledo Edison and The Illuminating Company)
(888) 544-4877 (Electricity) Outage Map @firstenergycorp - Dayton Power and Light
(800) 662-7764 (Electricity) Outage Map @DPLtoday
Pennsylvania Emergency or Outage Contact Numbers
- Columbia Gas of Pennsylvania
(888) 460-4332 - Duquesne Light
(888) 393-7000 Outage Map @DuquesneLight - Met-Ed
(888) 544-4877 Outage Map @Met_Ed - National Fuel
(800) 444-3130 - Penelec
(888) 544-4877 Outage Map @Penelec - Penn Power
(888) 544-4877 Outage Map @Penn_Power - Pennsylvania Power and Light (PPL)
(800) 342-5775 Outage Map @PPLElectric - PECO
(800) 841-4141 Outage Map @PECOconnect - Peoples Natural Gas
(800) 400-4271 - Philadelphia Electric Company
(800) 841-4141 Outage Map @PECOphila - UGI-Electric
(800) 276-2722 Outage Map @UGI_Utilities - UGI-Gas
(800) 276-2722 Outage Map @UGI_Utilities - UGI-Central Penn Gas
(800) 652-0550 @UGI_Utilities - UGI-Penn Natural Gas
(800) 276-2722 @UGI_Utilities - West Penn Power
(888) 544-4877 Outage Map @W_Penn_Power
Rhode Island Emergency or Outage Contact Numbers
- National Grid
(800) 465-1212 Outage Map @nationalgridus
Texas Emergency or Outage Contact Numbers
- AEP Central
(866) 223-8508 Outage Map @aeptexas - AEP North
(866) 223-8508 Outage Map @aeptexas - Centerpoint
(713) 207-2222 Outage Map @CNPalerts - Oncor Electric Delivery
(888) 313-4747 Outage Map @oncor - Texas New Mexico Power
(888) 866-7456 Outage Map @TNMP
Virginia Emergency or Outage Contact Numbers
- Washington Gas
(844) 927-4427 - Columbia Gas of Virginia
(800) 544-5606
Washington, D.C. Emergency or Outage Contact Numbers
- Pepco
(877) 737-2662 Outage Map @PepcoConnect - Washington Gas
(844) 927-4427
Customer Care
Hours
Monday - Sunday:
7:00 a.m. - 10:00 p.m. CT
Phone
Toll-free (877) 282-6248 or (877) 28-AMBIT
Fax (877) 805-5606
Email Customer Care
Many questions or concerns can be addressed via email. You’ll find a list of what we can help you with in the drop-down box below. Just fill out the form and our Customer Care team will get back to you in the next 48 hours. If we are unable to address your issue via email, please call Customer Care.
Consultant Support
Hours
Monday – Friday: 8:30 a.m. – 5:30 p.m. CT
Saturday: 10:00 a.m. – 5:00 p.m. CT
Phone
Toll-free (877) 302-6248 or (877) 30-AMBIT
Fax (800) 508-9850
Commercial Inquiries
Hours
Monday – Friday: 8:00 a.m. – 6:00 p.m. CT
Saturday: 10:00 a.m. – 5:00 p.m. CT
Phone
Toll-free (877) 455-7575
Mailing Address
Texas Payments
Ambit Energy
P.O. Box 660462
Dallas, TX 75266-0462
Illinois Payments
Ambit Energy
P.O. Box 660442
Dallas, TX 75266-0442
Correspondence
Ambit Energy
P.O. Box 864589
Plano, TX 75086
Other Inquiries
Media Inquiries
Phone (877) 654-3397
Fax (877) 389-4042
mediarelations@ambitenergy.com
Business Inquiries
Phone (877) 654-3396
Fax (877) 419-8706
